TiNSupport is a web-based live help helpdesk/customer support chat application designed for your ebusiness personnel to communicate with visitors to your website. This is an ideal tool:For reducing shopping cart abandonment. Providing instant responses to potential customers clears up any questions or worries they might have about buying through your website. For providing support to your customers. If you just want to be able to talk live, in real time, to your visitors in order to promote your business. Visitors won't be asked to install any additional software, all they need to have is the Macromedia Flash plug-in (version 5 or higher). For providing a channel allowing reps to engage high potential customers in an online sales consultation during their visit. For giving your website the human touch and interactive content. For giving your customers a higher level of customer service.
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