Helpdesk XP does not use "Assign/Completed" to segregate tickets. Closing of tickets is not needed. Past tickets are automatically placed at the bottom of the ticket list while newest tickets are placed on top. Also, active tickets (old tickets with subsequent replies) are again moved to the top.
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TITLE:
SmartCard Driver
VERSION:
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DESCRIPTION:
This package contains the SmartCard driver for the listed notebook models andoperating systems.
PURPOSE:
Routine
SOFTPAQ NUMBER:
SP28800
SUPERSEDES:
None
EFFECTIVE DATE:
20 June 2005
CATEGORY:
Driver - Keyboard, Mouse and Input Devices
SSM SUPPORTED:
No
PRODUCT TYPE(S):
Notebooks
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Script Library
) : A support ticket helpdesk that can manage emails from an email gateway via aliases, POP3 with crontab login, or manual POP3 login when the admin is accessed. Users receive an auto-response when sending emails or see ticket info if using ...