This script keeps your support calls organized, allowing your customers to track the progress/solution to their request. It is a ticket based CRS, but doesn't require complicated ticket-number logins. Includes webbased admin, new request alert, helper tracking, customer history, multiple admin capability, search engine, and more.
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Script Library
) : A support ticket helpdesk that can manage emails from an email gateway via aliases, POP3 with crontab login, or manual POP3 login when the admin is accessed. Users receive an auto-response when sending emails or see ticket info if using ...