Website is in German. CGIResource.de Supportsystem is a customer support system that is ticket based. For each question, a user is issued a ticket that can be traced at any time. These questions are mailed to the admin who addresses these through the web. This script requires MySQL and some other modules to be installed.
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osTicket
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Script Library
) : A support ticket helpdesk that can manage emails from an email gateway via aliases, POP3 with crontab login, or manual POP3 login when the admin is accessed. Users receive an auto-response when sending emails or see ticket info if using ...