The customer tracking system is a Perl based helpdesk system which helps you to serve your customer requests quickly and effectively. The main features of the script includes email notification on new requests submitted by the user, colored status indicators to easily identify pending and updated requests, a sorting option to sort the requests by status of the ticket, CSR and customer etc. You can view a sample page on the website.
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Script Library
) : A support ticket helpdesk that can manage emails from an email gateway via aliases, POP3 with crontab login, or manual POP3 login when the admin is accessed. Users receive an auto-response when sending emails or see ticket info if using ...