A powerful program for helpdesks and work-teams to handle and manage projects and customer service. A ticket is assigned for each issue and the user can later lock/modify/add/close the ticket. It features user-logins, personal profiles and interface, different languages and email functions.
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osTicket
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) : A support ticket helpdesk that can manage emails from an email gateway via aliases, POP3 with crontab login, or manual POP3 login when the admin is accessed. Users receive an auto-response when sending emails or see ticket info if using ...