Refreshing the database takes seconds. Customers can attach files to their tickets, but only if you allow it in the administration area. Multiple employees, technicians and/or administrators may use the back end. The Help Desk will even generate reports on how fast each of them replies to tickets, and how many tickets are open, closed and on hold. Customer support surveys.
Similar scripts
YUDO The Ultimate Web Desk for the ASP
(Popularity: ) : The YUDO is an ultimate helpdesk system for the ASP world. The system uses the ACCESS database to store and retrieve data of customers etc., The system provides various client area features like multi-language support, to assign priority for request, ... Easy Help Desk
(Popularity: ) : This help desk does not require MySQL database. It takes the query, assigns a ticket number, sends an auto respond e-mail to the client and an e-mail to you with all the info. Help Desk Reloaded Free MySql PHP help desk software
(Popularity: ) : Help Desk Reloaded Free MySql PHP help desk software is multi-platform compatible. Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track ... Glare Bug Tracking Software
(Popularity: ) : Glare Bug Tracking Software is a simple and easy to install software through which programmers detect the flaw in the software. This software is written in PHP and MySQL which helps in tracking multiple version of software. This software identifies ... Hab.la: Javascript Live Chat Support from your IM's
(Popularity: ) : Hab.la brings live chat support to everyone by connecting your webpage and your chat client. Messages from your website's visitors are received as im's, so you can help and respond as easily as chatting with a friend. Advanced features include ... Zen PHP Help Desk
(Popularity: ) : This is an easy to use helpdesk ticketing system that allows you to establish an online support centre for your customers. Using this program you can provide quick and efficient service to your customers online. This progam can be easily ... Online Work Order Suite
(Popularity: ) : The Online Work Order Suite is an online helpdesk system written in PHP with MySQL database. It provides powerfull access to the information required by you. The major features of this system are data checking or validation,- users are allowed ... RealLink - Customer Service Application
(Popularity: ) : RealLink - Customer Service Application is a simple and effective customer support program using MySQL database. Customers can just login in to the program and can have online discussions with the concerned professionals. This program can be easily installed on ... Craft Syntax Live Help
(Popularity: ) : The Crafty Syntax is a PHP script that provides online customer support through live chat with customers vising the company's websites. The features of this system includes notifies the customer while typing message, allows to monitor the web pages that ... iNetinfotech Inquiry Management Script
(Popularity: ) : i-Net infotech, a professional Website Development company provides online PHP script for Inquiry Management System Script software for download.
User reviews
Similar Software
LBE Desktop Helpdesk
(Popularity: ) : Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports ... LBE Web Helpdesk
(Popularity: ) : A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows ... Ace Translator
(Popularity: ) : Ace Translator is an easy-to-use translation tool for your daily multilingual needs.It employs the state-of-the-art machine language translation power of the Altavista BabelFish translation engine, and enables you to easily translate Web contents, letters, chat, and emails from foreign languages. Adobe Illustrator 10 ACE Exam Aid
(Popularity: ) : The programme is a study aid for people wishing to pass the Adobe Certified Expert (ACE) exam. The full version contains 250 questions, multiple choice answers and extended answers that all have references to the Illustrator help file. The questions ... Remote Helpdesk
(Popularity: ) : Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A ... ieSupportManager Helpdesk
(Popularity: ) : ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase ... EasyDesk helpdesk
(Popularity: ) : EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.
A fully working trial version can be downloaded from the Download page. Registration costs just ... Budget Ace
(Popularity: ) : Budget Ace is used to budget your personal finances and track your spendings. The program has graphs and reports to give you a visual representation of your budget. The program simply allows you to enter your paycheck information for each ... Adobe Photoshop CS3 ACE Exam Aid
(Popularity: ) : The Adobe Photoshop CS3 ACE Exam Aid streamlines the task of studying for the Adobe Certified Expert (ACE) certification. It does this in two ways: by testing your existing knowledge of Adobe Photoshop CS3 and by helping you to obtain ... Adobe InDesign CS3 ACE Exam Aid
(Popularity: ) : The Adobe InDesign CS3 ACE Exam Aid streamlines the task of studying for the Adobe Certified Expert (ACE) certification. It does this in two ways: by testing your existing knowledge of Adobe InDesign CS3 and by helping you to obtain ...
Script Library
) : The YUDO is an ultimate helpdesk system for the ASP world. The system uses the ACCESS database to store and retrieve data of customers etc., The system provides various client area features like multi-language support, to assign priority for request, ...