The ezyhelpdesk is an online helpdesk system which is an ideal solution for companies who likes a professional and elegant way of solving customer queries regarding technical, sales and other departments. The system is suited to any industry. The system supports multiple language and other features include web based and email based file attachments, assign priority to tickets, supports unlimited number of users as well as staffs, searchable knowledgebase etc., Staff section features performance tracking, assign requests to other departments or staffs, easy call display, showing emergency etc., The admin section includes user management, staff management, manage software configuration, view online or active staff members, email notification of new tickets and much more.
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