BPHelpDesk - Support Tickets Application description
BPHelpDesk is a script for remote technical support. Client can register, and purchase support package. When he has a problem he can open ticket and get support. Technician may watch tickets, provide support using "Logmein rescue" software and report hours, he spent. Administrator can create technician accounts and manage other of the application.
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supported os
Windows XP Windows NT Windows Me Windows 2003 Windows 2000 Linux
Script Library
) : Hosting a Help Desk at your site is a great way to deliver customer services. It serves as a central point for managing customer support and sales inquiries.