Hosting a Help Desk at your site is a great way to deliver customer services. It serves as a central point for managing customer support and sales inquiries.
Help Desk comes with an issue-tracking system, which allows your customers to track their requests on the Web. It also enables you to search and analyze issues and to prevent problems from recurring. However, customer requests are not always about problems. Many of them are seeking additional information about your products and services. You can use Help Desk to bridge the communication gap.
Some of your potential customers may also want to test your responsiveness before making a purchase. Help Desk sends a positive message and will persuade them to do business with you.
Key Features
• Run an online customer support system
• Allow users to submit help request at any time and from anywhere
• Set it up as an integrated part of your online store or Web site
• Get notified by email or text message when a new ticket is submitted
• Reply to requestors via emails and postings on the Web
• Allow file attachment to facilitate the communication process
• Keep track of all messages related to a specific issue
• Use scripted messages for quicker reply to common issues
• Set various Help Desk properties with ease
• Enable/disable notification when ticket is posted, replied or closed
• Prevent automated form spamming with built-in Captcha codes
• Back up and restore the entire database or specific tables
• Designed to save time and boost sales
Cheap Help Desk Customer Support Ticket Software
(Popularity: ) : Cheap Help Desk is a powerful help desk and customer support ticket software used by hosting companies, software companies, service related companies, and more. Don't let the $10 price fool you! The only thing cheap about Cheap Help Desk is ... SupportPRO SupportDesk
(Popularity: ) : SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The ... Help Desk Revolutions
(Popularity: ) : Help Desk Revolutions is a new free php help desk software. The help desk features an easy installation wizard so that you do not have to be an expert programmer in order to setup the software. The help desk features ... eForcer HelpDesk
(Popularity: ) : eForcer sets new frontiers in web based helpdesk software and has been designed exclusively for you. Just think, when your customers use eForcer help desk, they will be able to, amongst others : 1. Submit support requests (tickets) immediately at ... Support Center by QualityUnit
(Popularity: ) : Web based help desk software focused on user. Free version available. SupportCenter supports queues / departments, autoresponder, ticketing, knowledgebase, custom fields, internal ticket commenting, exhausting reporting capabilities and very easy to use user interface. Set up online customer support center ... TopClass HelpDesk
(Popularity: ) : TopClass HelpDesk is the perfect solution for providing online support to your customers. From small businesses to larger corporations, TakeScripts HelpDesk gives you the power and control you need to simplify communication with your clients - you'll save time and ... Help Desk Script
(Popularity: ) : Help Desk Script is both a Unix and Linux compatible program that is capable of handling unlimited departments, with unlimited staff assisting users. Clients can either submit support requests via E-mail which will be logged into ezyhelpdesk or they can ... AJ Help Desk Software - Web Based Help Desk Software
(Popularity: ) : The AJ Help desk software support product is a must-have for any new or existing on line business. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions ... BPHelpDesk - Support Tickets Application
(Popularity: ) : BPHelpDesk is a script for remote technical support. Client can register, and purchase support package. When he has a problem he can open ticket and get support. Technician may watch tickets, provide support using "Logmein rescue" software and report hours, ...
User reviews
Similar Software
70-536-CSHARP MCTS-NET-2-0 Exam 70-536-CSHARP
(Popularity: ) : PrepKit MCTS-NET-2-0 70-536-CSHARP, .NET 2.0 Application Development Foundation is an interactive software application that helps you learn, tracks your progress, identifies areas for improvements and simulates the actual exam. This PrepKit contains 6 interactive practice tests with over 250 challenging ... JiJi Help Desk Password Reset
(Popularity: ) : JiJi Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce ... Help Desk Password Reset
(Popularity: ) : Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization ... Active Directory Help Desk Password Reset
(Popularity: ) : Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization ... ECS 321 TouchPad Synaptics 7.13.2.0 for Windows 2000/Windows XP
(Popularity: ) : * The information above is provided as reference only and is subject to change without notice.
* All trademarks are property of their respective holders.
It is highly recommended to always use the most recent driver version available.
It is highly recommended to always use the most recent driver version available.
Do not forget to check with our site as often as possible in order to stay updated on the latest drivers, software and games.
Try to ... ECS A535+ USB 2.0 USB 5.1.2600 for Windows 2000
(Popularity: ) : * The information above is provided as reference only and is subject to change without notice.
* All trademarks are property of their respective holders.
It is highly recommended to always use the most recent driver version available.
Do not forget to check ...
Rate me
supported os
Windows XP Windows NT Windows 2003 Windows 2000 Linux
Script Library
) : Cheap Help Desk is a powerful help desk and customer support ticket software used by hosting companies, software companies, service related companies, and more. Don't let the $10 price fool you! The only thing cheap about Cheap Help Desk is ...