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PHP RT

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company name:
JS-X.com
license: Free
minimum requirements: No special requirements.
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PHP RT description
It enables departments in an organization to efficiently manage their tasks, regardless of the type of data that needs tracking.InstallationUnpach archive and upload files to a directory on the webserver.Edit edit config/global* and change DB settings, and mysql_prefix/table names.Edit config/mysql.schema and make sure all table references match the above settings.Create mysql USER, TABLE and setup permissions inside MySQLImport MySQL Data from config/mysql.schemaPoint your browser to the script directoryRoot / password --- this is the default username and passwordHere are some key features of "PHP RT":Track Action Items:dlTE Once data is entered, it never forgets.dlTE Assign a due date and a person or group to work on the task.dlTE Track DO-178B defects.dlTE Track data to get your organization to SEI, CMM, CMMI, ISO, AS level certificationConvenient for Leaders:dlTE Organize team action items.dlTE Assign action items to team members. Status them online, anywhere in the world - Don't worry its very secure - see belowdlTE Never forget another small detail.dlTE Always have at your fingertips the reasons and history behind why you are were you are at.dlTE Track products released, update tickets for products that get upgraded. Always keep information close with PHP RTEasy for End Users:dlTE Simply Click and Point.dlTE Sort by Users, see your tickets. Click on your ticket, see your ticket. Edit your ticket. Easy web site navigation skills are all that is required to fully use the power of PHP RT.Highly Customizable:dlTE PHP RT can match any process your company or project uses. ANY.dlTE Templates - Changeable via web by Database and Project AdminsdlTE Templates include: Project ticket-listing view, Editing a ticket page, email that is sent by the systemdlTE Users can further augment the ticket-listing view: Filtering, Sorting, Color Coding, Reducing columnsdlTE There are manditory data fields: Ticket ID, Ticket State, Ticket Creator. Everything else can be added by the project admin. Creation of these data items is easily done via the web in a project admin section of the suite.dlTE Ticket State is manditory, but the values and flow a ticket goes through the system are completly up to the project admin. From a two state OPEN->CLOSED to 80 states - it is all up to the Project Admin.dlTE Moving a ticket between the states can be done by a person who has the correct access level [again set by the project admin]. Further restriction can be made to force specific data to be entered, or ever further to be entered as specifically matches a value.dlTE Ticket Relations: Parent-Child or Related of interest. A ticket related by PARENT and CHILD forces all CHILD tickets to be closed before the PARENT can be closed.dlTE Tickets can be DUPLICATED or SPAWNED [spawned tickets are same as duplicated except that the STATE of the new ticket is the INITIAL state defined by the Project AdminSecurity:dlTE Built in Access Control System. Admins create or remove user accountsdlTE Automatic password generation keeps admins out of the loop for users that forget passwords.dlTE Entruision detection will disable accounts that are being hacked. Only the user can reactivate it by clicking on a special link provided in an automated email to that user's email on record.dlTE Each Project Administrator has full access control over their project sections.dlTE Security levels in each project can be set: NONE, DISPLAY-ONLY, MANIPULATE, LEAD-ROLE, or ADMINEasy to Install & Maintain:dlTE Takes about 5 minutes to have installeddlTE Configuration via web in minutes moredlTE Web Admin to configure user accountsdlTE Web Admin to configure Projects, Templates, and EmaildlTE Web Admin to see access time logsdlTE No client software required - Any recent web browser with any email programPlatform Independent:dlTE Runs on any webserver with PHPdlTE Stores Data on MySQL databasedlTE Uses PHP and Apache Cacheing - Very Fast ResponsedlTE Uses standard mail agent on webserver as integrated by the PHP installation
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supported os
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Mac OSX
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Win All, BSD, Solaris
stats
downloads 6
version 3.3.5
size in Kb 266
popularity   
562/370609
user rating 5/10
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