PHP Support Tickets is a simple and powerful customer relation system written in PHP and uses MySQL database for keeping records. The admin section is secured with username and password. However access to multiple users as different graded administrators is offered. The admin section also takes care of sending response emails to the users. The users can also view and add attachments to their tickets. Both the users and admins can close and re-open requests at any time. You can checkout for a demo which is available online.
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