The TrackSolve Inquiry Resolution Software is a helpdesk system with which you can improve your customer support. The system is also very much flexible so that it provides results for even more than 20 departments with hundreds of custom attributes. The major features of the system consists of ticket timing system based on ticket priority,- each department can be assigned with its own ticket settings, knowedgebase etc,- membership system to control access to departments,- messaging system with ticket linking and notification on tickets,- file / management system and much more. TrackSolve also processes your tasks quickly and is well secured. It also comes with 3 levels of users. An online demo request is also available.
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