The ActiveKB is the easiest way to create, modify and update your own knowledgebase or frequently asked questions, without the need for technical knowledge to your website. By installing this script you will be able to provide support to your customers around the week, reduce your supports time by solving their queries immediately, helps you to improve sales and finally improves the satisfaction of customers in their mind. The major features that are offered in this script include an Active response system which finds an answer in your knowledgebase and gives the answers to the customers instantly, the script is completely webbased and rebrandable, includes a word glossary to define meanings or words which your users may not understand, enhanced search capability with which your customers can easily find questions and answers,- knowledgebase categories allows your customers and website visitors to find what they are looking for in an easy way, you can also add file attachments to your knowledgebase entries, including Word, Excel, PDF, Text, images and many other features. An online demo is available in the website.
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