This script is powerful, fast and secure. Customers can attach files to their tickets if you allow it. It supports multiple employees, technicians and admins. It will generate reports on how fast each technician replies to tickets and how many tickets are open, closed or on hold.
Similar scripts
Self Serve FAQ
(Popularity: ) : This program allows users to interactively contribute to the FAQ with questions and answers and includes an administration area so owners can edit and categorize answers. EdgePanel
(Popularity: ) : This support desk allows you to store canned replies, merge tickets, mass reply, email clients, keep track of your server hardware, allow clients to request IPs, view the live status of each server and more. AITOC Support Ticketing System
(Popularity: ) : Advanced PHP support ticketing system. phpOnline
(Popularity: ) : An online support script that will wait for a representative to answer the customer, but if you are offline the customer can send you an email. Help Desk Software
(Popularity: ) : Help desk software that is suited for handling help desk calls in an IT department, but can easily be modified to fit other needs. Helpdesk
(Popularity: ) : A multi-user and multi-departmental tracking and analysis tool that allows you to add, view, and update opened and closed jobs, add, modify and delete users or departments, add and delete categories and more. OneOrZero Helpdesk
(Popularity: ) : Helpdesk software that provides accurate ticket tracking, unlimited support/user groups, several custom options, time tracking and easy use. Starsol FAQ Manager
(Popularity: ) : A password-protected admin area allows you to add, rename and delete categories or questions in your FAQ. Benchmark Manager in a Box
(Popularity: ) : A webhost client/order management system with built in affiliate module and domain resolve manager. Automatic emails upon order, activation and domain resolve. AlstraSoft Live Support
(Popularity: ) : Software that allows you to offer a remotely hosted live customer support service for your members. It features chat initiation, referrer tracking, visitor data capture, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, email notifications, save transcripts, ...
User reviews
Similar Software
Knowledge Base System
(Popularity: ) : If you are looking for a viable solution to providing complete and constant customer support, then KBlance Is just for you! KBlance is a php knowledgebase, also known as an instant faq system, which provides your customers with instant, easy ... ActiveXperts Helpdesk System
(Popularity: ) : ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps ... LBE Desktop Helpdesk
(Popularity: ) : Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports ... LBE Web Helpdesk
(Popularity: ) : A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows ... ieSupportManager Helpdesk
(Popularity: ) : ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase ... LAN Survey
(Popularity: ) : LAN Survey is an inventory tool with integrated helpdesk/system logbook monitoring computers, software, network logons, files and folders. Modifications are logged too. Add additional key information about suppliers, other equipment, locations, warranty yourself.An Intranet module for Microsoft IIS is included. ... PC SMS Gateway Server
(Popularity: ) : Send/receive large number of SMS from PC using multiple GSM phone/modem connected to PC. Support 5 device and more, SMS traffic up to 50 thousand SMS/24h. Create personalized SMS for each recipient. Very useful for mobile marketing, promotion campaign or ... Polar Help Desk
(Popularity: ) : Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what ... Polar Help Desk Free
(Popularity: ) : Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and ... Remote Helpdesk
(Popularity: ) : Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A ...