Help desk software that is suited for handling help desk calls in an IT department, but can easily be modified to fit other needs.
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Self Serve FAQ
(Popularity: ) : This program allows users to interactively contribute to the FAQ with questions and answers and includes an administration area so owners can edit and categorize answers. EdgePanel
(Popularity: ) : This support desk allows you to store canned replies, merge tickets, mass reply, email clients, keep track of your server hardware, allow clients to request IPs, view the live status of each server and more. AITOC Support Ticketing System
(Popularity: ) : Advanced PHP support ticketing system. phpOnline
(Popularity: ) : An online support script that will wait for a representative to answer the customer, but if you are offline the customer can send you an email. Helpdesk
(Popularity: ) : A multi-user and multi-departmental tracking and analysis tool that allows you to add, view, and update opened and closed jobs, add, modify and delete users or departments, add and delete categories and more. OneOrZero Helpdesk
(Popularity: ) : Helpdesk software that provides accurate ticket tracking, unlimited support/user groups, several custom options, time tracking and easy use. Starsol FAQ Manager
(Popularity: ) : A password-protected admin area allows you to add, rename and delete categories or questions in your FAQ. Benchmark Manager in a Box
(Popularity: ) : A webhost client/order management system with built in affiliate module and domain resolve manager. Automatic emails upon order, activation and domain resolve. AlstraSoft Live Support
(Popularity: ) : Software that allows you to offer a remotely hosted live customer support service for your members. It features chat initiation, referrer tracking, visitor data capture, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, email notifications, save transcripts, ... Help Center Live
(Popularity: ) : A live support application that features a FAQ, trouble tickets, a WinApp addon so that the application can be minimised to your windows system tray, unlimited operators/departments/users/session, transfer chat, push web pages and more.
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Omnistar Help Desk Software Solution
(Popularity: ) : Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each ... AwebDesk Help Desk Software
(Popularity: ) : AwebDesk Help Desk is an IT support software that provides the easiest way to manage customers and its support requests with a centralized platform, route and delegate requests quickly and easily. Customers can submit their support ticket online or via ... Polar Help Desk Free
(Popularity: ) : Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and ... Home Run Help Desk Express
(Popularity: ) : Call Ticket Application: Home Run Help Desk Express for Microsoft Access 2000. The same as the Home Run Help Desk full-edition software but with only the features you need to track your call tickets. Home Run Help Desk Express is ... Help Desk Password Reset
(Popularity: ) : Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization ... Active Directory Help Desk Password Reset
(Popularity: ) : Help Desk Password Reset Web based Help Desk Password Reset software for users to change their passwords. It supports Help Desk Delegation. Supports Password Reset/Unlock account/Change Password through web with/without help desk. This Password Reset Software can help your organization ... Home Run Help Desk
(Popularity: ) : Call Ticket Application: Written in Microsoft Access, Home Run Help Desk helps small businesses, workgroups and professionals get more organized, track incoming calls, reuse call solutions and boost customer service. See the HRHD Web site home page for the top ... Help Desk for IIS
(Popularity: ) : Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional ... Polar Help Desk
(Popularity: ) : Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what ... JiJi Help Desk Password Reset
(Popularity: ) : JiJi Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help your organization to reduce ...
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) : This program allows users to interactively contribute to the FAQ with questions and answers and includes an administration area so owners can edit and categorize answers.