An integrated help desk solution that effectively manages and controls your support traffic. It features an email parser that takes your incoming email and creates tickets or applies them as replies to your existing tickets. It handles all incoming email from any number of POP accounts. Email Filters allow you to filter the route of new emails.
Similar scripts
Self Serve FAQ
(Popularity: ) : This program allows users to interactively contribute to the FAQ with questions and answers and includes an administration area so owners can edit and categorize answers. EdgePanel
(Popularity: ) : This support desk allows you to store canned replies, merge tickets, mass reply, email clients, keep track of your server hardware, allow clients to request IPs, view the live status of each server and more. AITOC Support Ticketing System
(Popularity: ) : Advanced PHP support ticketing system. phpOnline
(Popularity: ) : An online support script that will wait for a representative to answer the customer, but if you are offline the customer can send you an email. Help Desk Software
(Popularity: ) : Help desk software that is suited for handling help desk calls in an IT department, but can easily be modified to fit other needs. Helpdesk
(Popularity: ) : A multi-user and multi-departmental tracking and analysis tool that allows you to add, view, and update opened and closed jobs, add, modify and delete users or departments, add and delete categories and more. OneOrZero Helpdesk
(Popularity: ) : Helpdesk software that provides accurate ticket tracking, unlimited support/user groups, several custom options, time tracking and easy use. Starsol FAQ Manager
(Popularity: ) : A password-protected admin area allows you to add, rename and delete categories or questions in your FAQ. Benchmark Manager in a Box
(Popularity: ) : A webhost client/order management system with built in affiliate module and domain resolve manager. Automatic emails upon order, activation and domain resolve. AlstraSoft Live Support
(Popularity: ) : Software that allows you to offer a remotely hosted live customer support service for your members. It features chat initiation, referrer tracking, visitor data capture, push surveys, multiple chat sessions, canned responses, sound alert, online/offline status, email notifications, save transcripts, ...
Script Library
) : This program allows users to interactively contribute to the FAQ with questions and answers and includes an administration area so owners can edit and categorize answers.