This sofware is available under hosted application and can be included into your site to implement an efficient CRM tool. Customers can contact sales rep in real time for product and service enquiries and a FAQ system also is available to provide ready-made solutions. And other features like push pages, proactive survey, multiple chat window, knowledgebase, transferring chats to appropriate operators, email facility are available to handle customer support system without spending much money.
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) : Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Other features include eiter text based database or Mysql database, ...