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CGI/PERL Customer Support  

Customer Support

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Script Title  /  Popularity Date  License User Rating Size
ActivDesk
ActivDesk SQL is a feature rich web based help/support desk system. In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage ...
August 27th 2008 Commercial  2.5 stars 1,465k
AdSupport
The AdSupport is a powerful template based ticket system which allows the users to post their questions and directs them to you. You can chat with your customers in real time using the live chat feature available in the script. ...
December 21st 2005 Commercial     
Talk Now
This script allows you to chat with visitors on your website. It has a user friendly interface and offers features such as audio indication when new customers request talk sessions, answering machine, sending images, pushing customers to different sites, filter ...
December 20th 2005 Commercial     
FAQ Manager by CGI-World.Com
Create & manage a Knowledge Base / FAQ section with ease using an administration back-end. Create/Edit/Remove and customize the output of your FAQ section. Supports multiple groups, e-mailing and searching of FAQ`s Questions that can be submitted and answered by ...
December 20th 2005 Commercial     
PopService
PopService can be utilized to offer the facility of real time live customer service for your customers, Clients, Users etc. This enables the clients to access your customer service section and seek clarification on questions pertaining to the offered products ...
December 19th 2005 Commercial     
Ox-LiveSupport
Chat with visitors on your website. This script can accommodate unlimited customers at no extra cost.
December 19th 2005 Commercial     
Fresh Question Manager
With this program you are able to answer questions posted by your users and put them online with a simple click. Data administration through Admin Control Panel, easy layout customization. Ideal for online counselling services.
December 19th 2005 Free     
FAQmanager
A simple script to help create and maintain a web page FAQ list. You write the questions and answers and it deals with the menu options and formatting of pages. Can be customized through templates.
December 19th 2005 Free     
@Customer Quest
This script keeps your support calls organized, allowing your customers to track the progress/solution to their request. It is a ticket based CRS, but doesn't require complicated ticket-number logins. Includes webbased admin, new request alert, helper tracking, customer history, multiple ...
December 19th 2005 Free  2.5 stars  
Interactivetools .com - DocBuilder
Build online documentation and manuals for virtually anything with a click of the mouse. DocBuilder allows non-technical users to easily create and manage online documentation without having to know HTML.
December 18th 2005 Commercial     
FAQdb
FAQdb is a database driven FAQ manager that allows site administrators an easy way to answer questions and maintain a categorized and searchable FAQ on their site. The script is highly configurable and easy to install.
December 18th 2005 Free     
WonderDesk
WonderDesk is a fully automated help desk for the web. Increase your level of customer support by keeping your incoming support calls organized and allowing your customers to track the progress/solution to their support request. This web based trouble call ...
December 17th 2005 Commercial  2.5 stars  
SPAds e PopService
With Pop Service installed on your site you can provide real time live customer service for your customers, clients, users, etc.
December 17th 2005 Commercial     
Faq Manager
Manage unlimited FAQ's with unlimited Q/A. Allows full customization of faq pages. Admin validation includes answer in FAQ, answer in email or delete.
December 17th 2005 Commercial     
ams - aLL mY sUPPORT
This script will help you handle request from users. It allows you to get messages from a POP3 account and store them in a database. Features stats, a personal header/footer, ticket IDs, standard replies, FAQ generation and more.
December 17th 2005 Free  4.5 stars  
WebSupport
This is a CGI customer support script designed specifically for web hosting companies. In this a client is issued a ticket for each request. The request gets written to a database and the user is able to track its progress ...
December 16th 2005 Commercial  2.5 stars  
OSS - Oveas Support System
A complete support system that allows your customers to follow the status of their tickets online. It includes built in user management, announcements, known issues and FAQ lists, and several commumication options to exchange information between support team members and ...
December 16th 2005 Free     
CGIResource.de Supportsystem
Website is in German. CGIResource.de Supportsystem is a customer support system that is ticket based. For each question, a user is issued a ticket that can be traced at any time. These questions are mailed to the admin who addresses ...
December 16th 2005 Free  2.5 stars  
QAMaker
Tool to set up a searchable list of questions and answers. Creates a list of links for each question on a single page and offers a search function.
December 15th 2005 Free  2.5 stars  
Issue Management Tool
A powerful program for helpdesks and work-teams to handle and manage projects and customer service. A ticket is assigned for each issue and the user can later lock/modify/add/close the ticket. It features user-logins, personal profiles and interface, different languages and ...
December 15th 2005 Commercial  2.5 stars  
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