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Customer Support Software

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Script Title  /  Popularity Date  License User Rating Size
Callback Widget
Add a discrete Callback Widget to your website and draw your customers out for a talk. The request callback widget fits all websites regardless how they are built and organized. To schedule a call, your website visitors simply need to ...
September 10th 2015 Commercial  3.5 stars 2,246k
PHPHelpdesk
PHPHelpdesk is a helpdesk application written in PHP.It currently supports managing user accounts, departments, and categories. It allows users to submit tickets and rate their priority. It allows many users to login and work on the tickets to resolve the ...
May 26th 2012 Free  2.5 stars  
Help desk software 1.08a
When a user contacts the computer support professional in your organization, what steps are taken? Does it depend on who answered the phone? Do the immediately drop any task and visit your desk? Do they jot your information down on ...
May 23rd 2012 Free  2.5 stars  
Customer Inquiry Management System
Customer Inquiry Management System application provides a place to store all the inquiries and a set of functionalities for you to read, write and search for all previous record of enquiries or messages from your customers.By using CEMS, you customer ...
May 21st 2012 Free  3 stars  
yalst
yalst live support tool is a 1:1 advisory service software, allowing visitors to interact with the web site owners via chat sessions ("Live Support"). Using the yalst LiveSupportTool, a new level of interactivity with your visitors becomes possible. Instead of communicating with your ...
May 19th 2012 Free  2.5 stars  
Reallink
Reallink is our free PHP MySQL based Customer Service Application designed to help improve any companies customer support. This Customer Support Software allows users to login and communicate with support specialists or sales professionals in real time. The software is ...
May 13th 2012 Free  3 stars  
Simple Help Desk
The help desk software is a full customer service based web application which supports trouble ticket creation and management.The help desk is fully customizable in that you can add or remove trouble ticket status, priorities, and problem categories.
May 13th 2012 Free     
hclTicket
hclTicket is a trouble ticket system specifically made for Help Center Live. This is being done to streamline hclTicket, and avoid reproducing code between the two systems (hclTicket will slowly start using HCL's functions rather than it's own...).What is important ...
May 12th 2012 Free  2.5 stars  
PHD Help Desk
PHD Help Desk is a PHP, Javascript, MySQL open source Help Desks tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge database access. Functionalities. Registry of incidents: classification of such in ...
May 10th 2012 Free     
PMOS Help Desk
PMOS Help Desk is a PHP/MySQL customer support help desk. It supports unlimited departments, unlimited agents and admin monitoring, autoreplies, surveys, and many other useful features. It is easy to install and configure.
May 10th 2012 Free  2.5 stars  
SmoothOperator
SmoothOperator is a service ticket management system written in PHP that is geared more towards network consulting companys with multiple techs. It allows for both priority leveling jobs, job day scheduling, and on call paging.
May 6th 2012 Free  2.5 stars  
RT: Request Tracker
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by ...
May 5th 2012 Free  2.5 stars  
Support Center PHP
Support Center is powerful and easy-to-use support center and helpdesk software. It allows you to take control of your company inbox, and productively handle interactions between you and your clients. Very easy to learn and to use, intuitive, and powerful. ...
May 5th 2012 Free  2.5 stars  
ManageEngine ServiceDesk Plus
ServiceDesk Plus is a 100 % web-based Help Desk and Asset Management software. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your ...
April 23rd 2012 Free  2.5 stars  
Crafty Syntax
With Crafty Syntax Live Help you can customize the clients sides chat window to have your logo and your color choice, monitor visitor sessions and chat sessions at the same time and talk to multiple users at the same time ...
April 10th 2012 Free  3.5 stars  
eTicket 1.5.6RC
eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website. ...
April 9th 2012 Free  2.5 stars  
HelpCenter Live
Help Center Live is a Live Support tool written in PHP, using a MySql database, that allows visitors on a webste to hold a conversation in real time with a representative of the website. Requirements: · Web Server · PHP ...
April 6th 2012 Free  2.5 stars  
Tech Tickets
Tech Tickets is a Web/PHP/Mysql based tech ticket system, to track user requests and document resolution from the IT staff at a company (or outsourced IT company).
April 1st 2012 Free  2.5 stars  
PHP Help Desk 0.1.0b
PHP Help Desk is a powerful PHP/mySQL help desk ticket system that keeps you at arms length with your clients or website audience.
March 26th 2012 Free  2.5 stars  
Factory Nova
Factory Nova allows you to communicate with your clients regarding the projects in one centralized place.Make your work transparent to your clients and they will feel much less stress working with you. At any time, 24 hours a day, they ...
March 12th 2012 Free  2.5 stars  
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